Need to continue the erp helpdesk v16 upgrade. Please continue , use memory to find where we left off.


## claude.ai Context7
Use this server to fetch current documentation whenever the user asks about a library, framework, SDK, API, CLI tool, or cloud service -- even well-known ones like React, Next.js, Prisma, Express, Tailwind, Django, or Spring Boot. This includes API syntax, configuration, version migration, library-specific debugging, setup instructions, and CLI tool usage. Use even when you think you know the answer -- your training data may not reflect recent changes. Prefer this over web search for library docs.

Do not use for: refactoring, writing scripts from scratch, debugging business logic, code review, or general programming concepts.


- update-config: Use this skill to configure the Claude Code harness via settings.json. Automated behaviors ("from now on when X", "each time X", "whenever X", "before/after X") require hooks configured in settings.json - the harness executes these, not Claude, so memory/preferences cannot fulfill them. Also use for: permissions ("allow X", "add permission", "move permission to"), env vars ("set X=Y"), hook troubleshooting, or any changes to settings.json/settings.local.json files. Examples: "allow npm commands", "add bq permission to global settings", "move permission to user settings", "set DEBUG=true", "when claude stops show X". For simple settings like theme/model, suggest the /config command.
- keybindings-help: Use when the user wants to customize keyboard shortcuts, rebind keys, add chord bindings, or modify ~/.claude/keybindings.json. Examples: "rebind ctrl+s", "add a chord shortcut", "change the submit key", "customize keybindings".
- simplify: Review changed code for reuse, quality, and efficiency, then fix any issues found.
- fewer-permission-prompts: Scan your transcripts for common read-only Bash and MCP tool calls, then add a prioritized allowlist to project .claude/settings.json to reduce permission prompts.
- loop: Run a prompt or slash command on a recurring interval (e.g. /loop 5m /foo). Omit the interval to let the model self-pace. - When the user wants to set up a recurring task, poll for status, or run something repeatedly on an interval (e.g. "check the deploy every 5 minutes", "keep running /babysit-prs"). Do NOT invoke for one-off tasks.
- schedule: Create, update, list, or run scheduled remote agents (routines) that execute on a cron schedule. - When the user wants to schedule a recurring remote agent, set up automated tasks, create a cron job for Claude Code, or manage their scheduled agents/routines. Also use when the user wants a one-time scheduled run ("run this once at 3pm", "remind me to check X tomorrow").
- claude-api: Build, debug, and optimize Claude API / Anthropic SDK apps. Apps built with this skill should include prompt caching. Also handles migrating existing Claude API code between Claude model versions (4.5 → 4.6, 4.6 → 4.7, retired-model replacements).
TRIGGER when: code imports `anthropic`/`@anthropic-ai/sdk`; user asks for the Claude API, Anthropic SDK, or Managed Agents; user adds/modifies/tunes a Claude feature (caching, thinking, compaction, tool use, batch, files, citations, memory) or model (Opus/Sonnet/Haiku) in a file; questions about prompt caching / cache hit rate in an Anthropic SDK project.
SKIP: file imports `openai`/other-provider SDK, filename like `*-openai.py`/`*-generic.py`, provider-neutral code, general programming/ML.
- init: Initialize a new CLAUDE.md file with codebase documentation
- review: Review a pull request
- security-review: Complete a security review of the pending changes on the current branch


Bash

List memory files


MEMORY.md
feedback_autonomy.md
project_voxtelesys_integration.md
reference_meshcentral.md
user_stack.md


<system-reminder>This memory is 8 days old. Memories are point-in-time observations, not live state — claims about code behavior or file:line citations may be outdated. Verify against current code before asserting as fact.</system-reminder>
1	---
2	name: User stack & infrastructure
3	description: Self-hosted infra Zachary runs at Wild Dragon LLC — ERPNext, Forgejo, TrueNAS, 3CX, Voxtelesys
4	type: user
5	originSessionId: 2352cf59-de5a-4440-8480-69099e3a4cbb
6	---
7	Zachary Gaetano runs Wild Dragon LLC (broadcast/media tech). His self-hosted stack:
8
9	- **ERPNext** at `erp.broadcastmgmt.cloud` (Frappe v15 / Helpdesk app) — accessible via MCP tools
10	- **Forgejo** at `forge.wilddragon.net`, username `zgaetano` — primary git host; accessible via MCP tools
11	- **TrueNAS SCALE** is the underlying platform (also available via MCP)
12	- **3CX PBX** with **Voxtelesys** as the SIP trunk carrier
13	- Many broadcast-focused repos: Grass Valley AMPP tools, Dragon Wind uploader, DragonRelay (Moonlight relay), Wild Dragon MAM, datarhei/restreamer forks, etc.
14	- Email: zgaetano@wilddragon.net; company email: it@broadcastmgmt.com
15
16	Strong technical operator — multi-project portfolio, comfortable with Python/Frappe/Docker/SDI infrastructure. Prefers terse, action-oriented work. Frame answers in terms of practical implementation rather than tutorial-style hand-holding.
17

---
name: User stack & infrastructure
description: Self-hosted infra Zachary runs at Wild Dragon LLC — ERPNext, Forgejo, TrueNAS, 3CX, Voxtelesys
type: user
originSessionId: 2352cf59-de5a-4440-8480-69099e3a4cbb
---
Zachary Gaetano runs Wild Dragon LLC (broadcast/media tech). His self-hosted stack:

- **ERPNext** at `erp.broadcastmgmt.cloud` (Frappe v15 / Helpdesk app) — accessible via MCP tools
- **Forgejo** at `forge.wilddragon.net`, username `zgaetano` — primary git host; accessible via MCP tools
- **TrueNAS SCALE** is the underlying platform (also available via MCP)
- **3CX PBX** with **Voxtelesys** as the SIP trunk carrier
- Many broadcast-focused repos: Grass Valley AMPP tools, Dragon Wind uploader, DragonRelay (Moonlight relay), Wild Dragon MAM, datarhei/restreamer forks, etc.
- Email: zgaetano@wilddragon.net; company email: it@broadcastmgmt.com

Strong technical operator — multi-project portfolio, comfortable with Python/Frappe/Docker/SDI infrastructure. Prefers terse, action-oriented work. Frame answers in terms of practical implementation rather than tutorial-style hand-holding.


<system-reminder>This memory is 8 days old. Memories are point-in-time observations, not live state — claims about code behavior or file:line citations may be outdated. Verify against current code before asserting as fact.</system-reminder>
1	---
2	name: Autonomous execution preference
3	description: User prefers Claude to make reasonable calls and continue rather than pause for clarifying questions, especially during long-running sessions
4	type: feedback
5	originSessionId: 2352cf59-de5a-4440-8480-69099e3a4cbb
6	---
7	When given a multi-step build task, do not stop for clarifying questions — make the reasonable call and continue. The user will redirect if needed.
8
9	**Why:** User explicitly stated this mid-session: "I am going to bed so you will have to act alone." They value forward progress over confirmation, even on architectural choices.
10
11	**How to apply:**
12	- Pick sensible defaults and call them out in the final summary
13	- If a decision is genuinely irreversible (deleting work, pushing to prod), still pause — autonomy ≠ recklessness
14	- Document assumptions in code comments or README so the user can audit on wake-up
15	- Don't ask "do you want me to continue?" — just continue
16

---
name: Autonomous execution preference
description: User prefers Claude to make reasonable calls and continue rather than pause for clarifying questions, especially during long-running sessions
type: feedback
originSessionId: 2352cf59-de5a-4440-8480-69099e3a4cbb
---
When given a multi-step build task, do not stop for clarifying questions — make the reasonable call and continue. The user will redirect if needed.

**Why:** User explicitly stated this mid-session: "I am going to bed so you will have to act alone." They value forward progress over confirmation, even on architectural choices.

**How to apply:**
- Pick sensible defaults and call them out in the final summary
- If a decision is genuinely irreversible (deleting work, pushing to prod), still pause — autonomy ≠ recklessness
- Document assumptions in code comments or README so the user can audit on wake-up
- Don't ask "do you want me to continue?" — just continue


<system-reminder>This memory is 8 days old. Memories are point-in-time observations, not live state — claims about code behavior or file:line citations may be outdated. Verify against current code before asserting as fact.</system-reminder>
1	---
2	name: Voxtelesys Integration project
3	description: Frappe app extending ERPNext Helpdesk with Voxtelesys/3CX telephony — inbound webhook works, outbound API integration in progress
4	type: project
5	originSessionId: 2352cf59-de5a-4440-8480-69099e3a4cbb
6	---
7	`voxtelesys_integration` Frappe app at `forge.wilddragon.net/zgaetano/voxtelesys_integration`. Target site: `erp.broadcastmgmt.cloud`.
8
9	**Architecture:** Voxtelesys SIP trunk → 3CX PBX → ERPNext (Frappe Helpdesk). 3CX is the call broker; ERPNext does the ticketing and (planned) outbound origination via Voxtelesys REST API.
10
11	**State as of 2026-05-12:**
12	- v2.0 inbound webhook path is built: 3CX CF_URLFetch → `/api/method/voxtelesys_integration.api.inbound_call` → creates HD Ticket
13	- `voxtelesys_settings` and `voxtelesys_call_log` doctypes exist
14	- `api/voxtelesys.py` (~10KB) holds Voxtelesys REST client
15	- Public JS/CSS for HD Ticket UI extensions
16
17	**Why:** User wants ERPNext Helpdesk to be a first-class softphone surface for agents — click-to-call from a ticket, SMS, auto-ticket creation on inbound, all logged.
18
19	**How to apply:** When extending, preserve the 3CX inbound webhook (it's deployed). New work focuses on direct Voxtelesys API calls for outbound voice + SMS, and surfacing call history in HD Ticket. Do NOT route outbound through 3CX — use Voxtelesys API directly for ERPNext-originated calls.
20

---
name: Voxtelesys Integration project
description: Frappe app extending ERPNext Helpdesk with Voxtelesys/3CX telephony — inbound webhook works, outbound API integration in progress
type: project
originSessionId: 2352cf59-de5a-4440-8480-69099e3a4cbb
---
`voxtelesys_integration` Frappe app at `forge.wilddragon.net/zgaetano/voxtelesys_integration`. Target site: `erp.broadcastmgmt.cloud`.

**Architecture:** Voxtelesys SIP trunk → 3CX PBX → ERPNext (Frappe Helpdesk). 3CX is the call broker; ERPNext does the ticketing and (planned) outbound origination via Voxtelesys REST API.

**State as of 2026-05-12:**
- v2.0 inbound webhook path is built: 3CX CF_URLFetch → `/api/method/voxtelesys_integration.api.inbound_call` → creates HD Ticket
- `voxtelesys_settings` and `voxtelesys_call_log` doctypes exist
- `api/voxtelesys.py` (~10KB) holds Voxtelesys REST client
- Public JS/CSS for HD Ticket UI extensions

**Why:** User wants ERPNext Helpdesk to be a first-class softphone surface for agents — click-to-call from a ticket, SMS, auto-ticket creation on inbound, all logged.

**How to apply:** When extending, preserve the 3CX inbound webhook (it's deployed). New work focuses on direct Voxtelesys API calls for outbound voice + SMS, and surfacing call history in HD Ticket. Do NOT route outbound through 3CX — use Voxtelesys API directly for ERPNext-originated calls.


List home node directory


backend
work
workspace


ls /home/node/work /home/node/workspace /home/node/backend 2>&1 | head -80

Explore subdirectories


/home/node/backend:
internal

/home/node/work:
voxtelesys_integration

/home/node/workspace:
backend
dragonmoonlight


ls /home/node/backend/internal /home/node/workspace/backend 2>&1 | head -80

Look for helpdesk repo


/home/node/backend/internal:
api

/home/node/workspace/backend:
internal


I have memory context on the stack but nothing specific about the Helpdesk v16 upgrade. Let me look for the work — Forgejo repos and any local artifacts.


- mcp-servers: MCP Server implementations and gateway infrastructure
- ame-job-manager: Grassvalley AMPP job management application
- recorder-dashboard-clean: Grassvalley AMPP recorder dashboard interface
- meshcentral-mobile-app: MeshCentral mobile application
- moonlight-relay-server: Moonlight relay server implementation
- ollama-claude-code: Docker setup for Ollama (NVIDIA GPU) + Claude Code using qwen2.5-coder:32b
- ampp-folder-organizer:
- ampp-prefix-stripper:
- claude-code-stack: Docker stack combining Claude Code Agents UI with Claude Code runtime. Multi-service orchestration with PostgreSQL, Redis, and Nginx for TrueNAS SCALE deployment.
- claude-persistent-agent: Claude Persistent Agent - 24/7 task scheduler with web GUI
- DragonWind: Dragon Wind - Dual-mode broadcast uploader with HTTP and UDP acceleration. Fast, reliable file transfer for professional broadcast workflows.
- dragon-wind-desktop: Dragon Wind Desktop — Native Electron uploader for Grass Valley AMPP/Dragon Wind. High-speed parallel file transfers to S3 via the Dragon Wind server. MASV/Aspera-style tray app.
- wild-dragon: Wild Dragon MAM Platform - Self-hosted media asset management with SDI/SRT/RTMP capture, proxy generation, web uploader, dynamic recorder management, and Premiere Pro plugin
- biggame-xml-proxy: JSON-to-XML proxy bridging the Big Game Golf REST API to Ross XPression DataLinq. Polls the BG API and serves clean XML for broadcast graphics integration.
- dragonrelay: Dragon Flight Relay Server — self-hosted Moonlight/Apollo relay with admin panel, Tailscale VPN, and multi-user auth
- deltacast-sdi-recorder: Web GUI for Deltacast SDI capture card recording — FFmpeg-based multi-port recorder with ProRes/DNxHD/H264 codecs, SRT streaming, SCTE35/104 ad marker injection, and HLS preview
- herdctl-editor: herdctl agent editor sidecar
- datarhei-dragonfork-core: Datarhei - Dragon Fork: fork of datarhei/core with native WebRTC (WHEP) egress for low-latency streaming. Built with Pion.
- wilddragon-site: Wild Dragon website
- flx-s3-tools: FLX S3 Mirror, SQS Seeder, and SQS Consumer tools for Framelight X / AMPP Sony asset management
- flx-s3-sync: FLX S3 Mirror, SQS Consumer, and SQS Seeder scripts for syncing vpmsonysync S3 bucket assets into Grass Valley AMPP Framelight X
- scte-controller: GV AMPP SCTE Break Controller
- optout-tracker: 1-click data broker opt-out tracker and automation tool
- ross-ultrix-mcp: MCP server for Ross Ultrix video production system with Ross Talk protocol support
- wilddragon-restreamer-ui: Wild Dragon fork of datarhei/restreamer-ui — branding + WebRTC WHEP egress controls for dragonfork-core
- dragonmoonlight: DragonMoonlight — a fork of moonlight-qt with embedded WireGuard and native DragonRelay integration
- artemis: Artemis — a Sunshine fork with embedded WireGuard client for seamless DragonRelay connectivity
- teamsiso: Per-Participant NDI ISO Controller for Microsoft Teams. Receives Teams NDI streams, normalizes framerate/resolution, and re-emits clean ISO outputs for live production switchers (vMix, OBS, Ross). Wild Dragon LLC.
- voxtelesys_integration: Voxtelesys Voice API integration for ERPNext Helpdesk telephony
- broadcastmgmt-gateway: MCP Gateway for mcp.broadcastmgmt.cloud — Sequential Thinking, Scrapling, MemPalace, ERPNext, Puppeteer, QuickBooks
- ampp-premiere-panel: UXP panel plugin for Adobe Premiere Pro — browse and import Grass Valley AMPP assets with proxy workflow support


ls -la /home/node/work/voxtelesys_integration/ 2>&1 | head -30

List voxtelesys integration repo


total 106
drwxr-xr-x 2 node node    20 May 12 04:09 .
drwxr-xr-x 3 node node     3 May 12 04:02 ..
-rw-r--r-- 1 node node   603 May 12 04:08 MANIFEST.in
-rw-r--r-- 1 node node  7411 May 12 04:09 README.md
-rw-r--r-- 1 node node    22 May 12 04:05 __init__.py
-rw-r--r-- 1 node node  1556 May 12 04:07 contact.js
-rw-r--r-- 1 node node  2857 May 12 04:07 custom_field.json
-rw-r--r-- 1 node node  6124 May 12 04:07 hd_ticket.js
-rw-r--r-- 1 node node  3241 May 12 04:05 hooks.py
-rw-r--r-- 1 node node  2370 May 12 04:07 lead.js
-rw-r--r-- 1 node node  4154 May 12 04:08 legacy_api.py
-rw-r--r-- 1 node node   588 May 12 04:09 setup.py
-rw-r--r-- 1 node node 11307 May 12 04:06 sms.py
-rw-r--r-- 1 node node  2568 May 12 04:06 sms_log.json
-rw-r--r-- 1 node node   563 May 12 04:06 sms_log.py
-rw-r--r-- 1 node node 13990 May 12 04:08 voxtelesys.py
-rw-r--r-- 1 node node   846 May 12 04:07 voxtelesys_patch.py
-rw-r--r-- 1 node node  4287 May 12 04:06 voxtelesys_settings.json
-rw-r--r-- 1 node node  2172 May 12 04:06 voxtelesys_settings.py
-rw-r--r-- 1 node node  1765 May 12 04:06 voxtelesys_settings_form.js


[Request interrupted by user]